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Finance Department

Billing for water, sewer, storm drain and refuse services for the City is managed by the Finance Department. There is a $60.00 deposit required to establish a new account. This is refundable after one year, providing the account is kept current during that time. Residents can send their payments by mail or they may bring them directly to City Hall. The City does accept debit and credit card payments. A list of residential fees and service charges follows:

WATER SERVICE

  1. There is a $60 deposit required to establish a new water service account.

  2. Water must be turned on in the same name of the person responsible for payment.

  3. NO water turn-on will be made on Saturday, Sunday or Holidays.

  4. NO water turn-offs will be made on Saturday, Sunday or Holidays.

  5. Most houses and apartments within City limits are charged on a flat rate based on lot size. Residences on lots up to 4,000 square feet pay $35.84 per month; residences on lots from 4,001 to 5,000 square feet pay $40.52 per month; residences on lots over 5,000 square feet pay $40.52 plus $.84 for each additional 100 square feet over 5,000 square feet.

    6. Residences with meters pay $35.84 for the first 600 cubic feet of usage and $.96 for each additional 100 cubic feet.

  6. All utility service bills are generated on the last day of the month and are payable upon receipt. Bills become delinquent if not paid by the 15th of the month. Utility bills not paid within 45 days become subject to turn-off.

  7. The following penalties and fees have been approved by the City Council and apply to delinquent accounts:

15 – Day Penalty ($2)

The due date for the utility bill is the 15th of the month. For example, a bill sent out June 30th would be due by July 15th. Bills not paid by their due date will be assessed a $2 penalty. To avoid this charge, pay the bill on or before the 15th. This will keep the account current.

45 – Day Penalty (Shut-Off Notice, $10.00)

Bills that remain unpaid for 45 days will be charged a penalty of $10.00 and have a shut-off notice hung on their door. For example, a bill sent out on June 30th that remains unpaid until July 15th will have a $10.00 penalty charged to their account. A shut-off notice tag will be hung on the door. If payment is not received by the date on the door tag the water will be shut off.

Water Turn-Off Penalty ($10.00)

Accounts that are turned off will be charged an additional $10.00 penalty.

Example, June billing (for May service)

Bill mailed:May 31st
Bill due:June 15th
$2.00 late charge:June 16th
$10 late charge, shut-off notice:July 15th
$10.00 Water turn-off Penalty:If water is turned off

SEWER SERVICE
  1. Your monthly charge for Sewer Service is $18.25.
  2. Your monthly charge for Storm Drain is based on lot size and use. The minimum charge is $4.40. The charge for a 6,000 square foot lot would be $7.09.
  3. It is the property owner’s responsibility to maintain the sewer lateral extending from the house to the mainline in the alley or street.

REFUSE SERVICE

  1. The City contracts with Tule Trash Company for refuse collection services. A seperate container for the disposal of greenwaste, recyclables, and garbage will be provided.

  2. Each household must be provided with and pay for refuse service.

  3. Monthly Refuse Service charge for a 64 gallon trashcan,a 96 gallon greenwaste can, and a 96 gallon recyclables can is $25.50.

  4. Monthly Refuse Service charge for a 96 gallon trashcan, a 96 gallon greenwaste can, and a 96 gallon recyclables can is $31.60.

  5. Containers must be placed out by 5:00 a.m. the day of collection. The emptied container must be removed from the street or alley the same day of pick-up.

  6. All refuse must be placed within the container, and the container should not be placed within four feet of any obstruction as to cause interference for the Refuse trucks accessibility to the container.

  7. Refuse pick-up is made at each house once a week.

  8. Do not overload or place bulky or heavy items into the containers such as pieces of concrete, large tree limbs, appliances or construction waste. The lid of the container must be closed in order for the refuse truck’s lift to work properly to empty the container.

Do not place cans out for collection if they are less than half full.

No alley collections, beginning July 1, 2005.

The City also provides Commercial and Industrial rates and services. For more information, contact the Finance Department.

If you have any questions regarding refuse pickups, containers, etc... Please contact Tule Trash Company at 1-800-543-0223

If you have any questions regarding City utility operations, please contact the Finance Department, Monday through Friday 8:00 a.m. to 5:00 P.M. (559)992-2151.